Last updated 25 October 2026. These terms cover the Shandoka technician certification and this website. They're written in plain language on purpose. If something here is unclear, ask us and we'll explain it.
Shandoka Cycles, Detroit, Michigan. Contact: training@shandokacycles.com.
Enrollment gives one named person access to the course materials and the knowledge tests for 45 days from purchase. Access is personal: please do not share your login or distribute the material. Shops, families and youth groups buying seats assign each seat to a named learner.
Age. Learners 16 and older may start the free preview themselves, and may buy access with a payment method in their own name. Without one, a parent or guardian pays and approves the account. Learners aged 13 to 15 must be enrolled through a sponsored account held by a parent or guardian or by a youth organization such as a school, scout troop or YMCA; they cannot create an account on their own. The sponsor accepts these terms on the learner's behalf and supervises their bench work. The course is not offered to children under 13.
Your certificate and your test results are permanent. When you pass, you keep access to the course material and the repair wiki. If you have not passed when the 45 days end, access pauses until you buy a two-week extension for $29, and your progress is kept either way.
While we're in development. Until the full version of the Shandoka Micro-Mobility Training Resource launches, the training is open free to people we've given an access password. Starting it puts you on our follow-up list under the notice beside the start button, which the privacy policy repeats. Your free entry carries over to the full version. If that notice changes, we'll ask you to agree again before the course opens for you.
The beta. Joining the beta is free. You have five weeks from the day you join to pass the seven module tests and make an account. A pass is 90% of all the points across the seven tests, short answers included, with three tries at each test. Do both in time and your lifetime access to the course material and the repair wiki is free. A two-week extension of those five weeks costs $29, bought before they end. Your pass is dated by the day you sent in the tests, so the time we take to grade short answers doesn't count against you.
Prices are shown on the enrollment page and may change; the price you pay is the price shown at checkout. Introductory pricing ends on the date stated on that page.
If the course is not what you expected, tell us within 14 days of enrolling and we will refund you, provided you have not already completed more than two modules. After that, write to us anyway and we'll listen.
The drawings trade is separate: if you pass the certification, take on a group of figures and we accept them, we refund your course fee. Acceptance is at our discretion and is based on whether each drawing is technically correct against its brief. We will always say specifically what is wrong and give you a chance to revise before declining a group.
This course teaches you to work on electric vehicles, including lithium battery systems that can cause fire and serious injury. It is educational material, not a license, not a legal qualification, and not a substitute for manufacturer service documentation, local regulation, or your own judgment.
You are responsible for the work you do. Shandoka Cycles is not liable for injury, damage or loss arising from work you perform, from work performed by someone you trained, or from a decision you made after reading this material. If a procedure here conflicts with a manufacturer's instructions or with the law where you are, follow the manufacturer and the law.
The certificate states what you passed and when. It is issued by us, not by a government body or a trade association, and we do not claim it is a license to practice anywhere.
You can hand an employer a sheet carrying a reference code. When someone uses that code, we send them your module results, your general performance band and what you are ready to practice, and we tell you who asked. If you would rather that did not happen, ask us to revoke your code and we will.
The course material, figures and bench cards are ours. You may print and use them in your own work; you may not resell them, publish them, or use them to run a competing course.
Drawings you submit stay yours. You keep the right to show them in your portfolio. By submitting, you grant us a non-exclusive, worldwide right to use them in the course and its materials, with your credit attached.
Do not attempt to break, overload or gain unauthorized access to this site, and do not upload anything malicious. We may suspend access for that, or for sharing paid material publicly.
We may update these terms; the date at the top shows when. Material changes will be told to enrolled students by email. You may stop using the site at any time.
These terms are governed by the laws of the State of Michigan, United States.
This is a working draft that describes what we do.
